Frequently Asked Questions

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Texas born, owned and operated.

Unimpressed with all the over-designed or unimaginative wallet designs all over the internet the last couple years, we set out to create a truly better every day carry wallet and that's exactly what did.  

Radio-Frequency Identification (RFID) is the use of radio waves to read and capture information stored on a tag attached to an object. A tag can be read from up to several feet away and does not need to be within direct line-of-sight of the reader to be tracked. All of our wallets offer RFID protection. 

The unique features that distinguish smart wallets from normal wallets are the ability to be tracked if your wallet is lost or stolen, RFID protection, fast-card access, minimalist design, high-performance materials, and more.  Every LEMIEUX designed wallet offers these smart wallet capabilities.

We pride ourselves on producing products that will last. If your product breaks or malfunctions due to a manufacturing defect, it will be repaired or replaced.

Our warranty does not cover product damages that may have resulted from normal wear and tear, accidental damage caused by the user, faults due to willful or negligent operation, or any other handling. 

Proof of defect (photos or video) is mandatory and will be requested by our team.

If a defective item is reported to us within 15 days of you receiving the product, we are happy to replace it.

If you would like to place a warranty claim, please use our Contact Form.

Tres wallets are equipped with patented strips that grip both sides of your cards and only allow them to be ejected by engaging the trigger mechanism.

The R&D department spent over a year developing this safety mechanism. Secure your valuable cards even while your wallet is upside down.

Currently, LEMIEUX products are ONLY available for purchase on our website. However, we are always exploring new retail partnerships and will update our website if this changes in the future.  Plus why leave your couch when our premium wallets can be delivered to your door, satisfaction guaranteed!

Very unlikely that would happen but if it did, we want you to be happy! So we try to be pretty reasonable about returns and exchanges - as long as the item is returned in like-new condition.  

If you are not 100% satisfied with your LEMIEUX purchase, you can return your order to our warehouse for a refund or exchange within 30 days of purchase. 

If your new LEMIEUX Wallet doesn't meet your needs or expectations, please contact us: support@xlemieux.com.